Frequently Asked Questions

Check our most frequently asked questions here, if you still need help then please contact us.

Whether it be for business or pleasure, going away is stressful enough without having to worry about what type of adaptor you'll need for your destination. We've compiled a list of every country in the world and what plug types they use so that you can figure out which adaptor is right for you - make sure you check it before you travel by clicking here! 😊 

We aim to ensure that all orders are dispatched the same day that they are placed, delivered in 2-5 working days to a UK address. For international orders, we aim to deliver within 5-7 working days.

If you're not happy, then neither are we! We have a 30 day money back guarantee - if you're not happy, just return MyTravelPal back to us within 30 days and you will get a full refund

We are a small family owned company, based in London, UK. All of our products are shipped from the UK, so you can rest assured that they will be delivered in time for your holiday.

You can get in to touch by using the 'Contact Us' page, or sendingan email to